Our commitment to fair terms. These are the rules for using Senly AML. We have written them in plain English, kept them short, and used clear definitions so you can understand what you are agreeing to. We may update them as the product changes or as the law requires, and any changes take effect when we publish them. These terms were last updated on 1 July 2026.
1. About these terms
These Terms of Service (Terms) govern your access to and use of Senly AML (the Service). The Service is a product of SenlyAI, a business name registered to Uinspo Pty Ltd (ABN 47 664 833 872) (“Senly AML”, “we”, “us”, “our”). Contractual obligations under these Terms bind Uinspo Pty Ltd, trading as SenlyAI.
In these Terms, certain words are used with a specific meaning. A Customer is a business that uses the Service to meet its obligations under AML Legislation (the Anti-Money Laundering and Counter-Terrorism Financing Act 2006 (Cth) and the rules and instruments made under it). An Applicant is an individual whose identity is verified through the Service on behalf of a Customer. Personal Information has the meaning given to it in the Privacy Act 1988 (Cth).
By requesting access, by submitting our intake form, or by otherwise using the Service, you agree to these Terms. If you do not agree, please do not use the Service.
2. Access and availability
Senly AML is live. A few things to know about access and pricing.
- Access is currently by request while we onboard new businesses. Submit our intake form and we will set you up.
- Senly AML is a paid subscription. The platform fee is waived for your first 30 days, then A$29 per seat per month (or A$319 per seat per year, with one month free). Online identity checks (KYC/KYB) are pay-as-you-go. See our pricing.
- A seat is a team member who has accepted their invitation and has not been deactivated. Every role counts. Invitations you have sent but which have not been accepted are not charged.
- Adding or removing seats. On a monthly plan, seats are adjusted as your team changes: adding someone part-way through a month is charged pro-rata, and removing someone is credited pro-rata against your next invoice. On an annual plan you have paid for those seats for the twelve-month term, so removing a team member does not reduce your current term or produce a refund. The freed seat stays available for you to give to someone else at no extra cost for the remainder of the term, and your seat count is recalculated at renewal.
- We are actively developing the Service and may add, change, or retire features. We will give reasonable notice of material changes that affect you.
- The Service is provided “as is”. See the limitations in section 10.
- The Service is intended for Australian businesses newly regulated under AUSTRAC's Tranche 2 reforms (real estate, professional services, precious metals), whose obligations have been in effect since 1 July 2026. We may, at our reasonable discretion, decide who is admitted.
3. Who can use the Service
You may use the Service only if the following are true.
- You are at least 18 years old.
- You are signing up on behalf of a legitimate Australian business newly regulated under AUSTRAC's Tranche 2 reforms (real estate, professional services, precious metals), or you are an individual professional in one of those sectors with appropriate authority.
- The information you provide is true, accurate and complete.
4. Acceptable use
You agree not to do any of the following.
- Use the Service for any unlawful purpose, or in a way that breaches the AML/CTF Act 2006 (Cth) or any other Australian law.
- Attempt to reverse-engineer, decompile, scrape or otherwise extract the source code of the Service beyond what is permitted by law.
- Upload or transmit anything that contains viruses, malware or other harmful code.
- Interfere with or disrupt the Service, the servers hosting it, or any other user's use of it.
- Impersonate any other person or business, or misrepresent your affiliation with one.
- Use the Service to send spam or unsolicited communications.
- Attempt to defeat or bypass our rate-limiting, authentication or other security controls.
Breach of this section may result in immediate suspension or termination of your access, without notice.
5. Use on behalf of another person or entity
Where you use the Service on behalf of an agency, business or other person (for example, you are a buyer's agent acting for a principal, or a staff member registered through your employer's account), you represent that you have the authority to bind that agency, business or person to these Terms. Both you and that agency, business or person are jointly and severally responsible for compliance with these Terms in relation to your use of the Service.
6. Your content and data
Anything you submit through the Service (your signup details, any questions you send us, any future customer information) remains your property. By submitting it you grant us a limited, non-exclusive licence to process it solely to provide and improve the Service.
Our handling of personal information is governed by the Privacy Policy.
7. Senly AML is not legal advice
Senly AML is a software product that helps you organise your AUSTRAC compliance work. It is not legal advice and not regulatory advice. AUSTRAC is the authoritative source for AML/CTF obligations. For complex compliance situations you should engage a qualified Australian AML/CTF specialist or lawyer.
We make reasonable efforts to keep our content current with AUSTRAC's published guidance, but you remain responsible for your own compliance. Sections 8 and 9 set out who is accountable to AUSTRAC for what.
8. Your responsibility for verifications
The Service supports both digital and manual identity verification. Where you record a manual verification in the Service, you are creating a record that the verification was carried out and that the supporting evidence is as you describe. We store that record on your behalf. We do not independently confirm that the manual verification was performed correctly, or that any data you enter is accurate.
You are solely responsible for complying with your obligations under AML Legislation, including the accuracy and adequacy of every customer identification you carry out using the Service. Where you instruct us to retain a record, we will do so. Whether the record is fit for your AML/CTF program is a matter for you.
9. Reliance arrangements
AML Legislation permits one Customer to rely on the customer-identification work performed by another, where the two have entered into a written reliance arrangement. Where you elect to enter such an arrangement using the Service, we will record the arrangement and make the underlying verification record available to engagements covered by it.
You remain solely responsible for satisfying yourself that any reliance arrangement you enter into, and the verification work it covers, are adequate for your purposes. We do not assess the suitability of a reliance arrangement, the fitness of the underlying verification, or the other party's compliance with its own obligations.
10. Warranties and disclaimers
To the maximum extent permitted by law, the Service is provided “as is” and “as available”. We make no warranty that the Service will be uninterrupted, error-free, secure, or that it will meet your specific requirements.
Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right or remedy conferred by the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010 (Cth)) that cannot be excluded.
11. Limitation of liability
To the maximum extent permitted by law, our total aggregate liability to you, however arising, in connection with the Service or these Terms, will not exceed the Fees actually paid by you in the 3 months immediately preceding the event giving rise to the claim.
We will not be liable for indirect, incidental, consequential, special or punitive damages, including loss of profits, loss of revenue, loss of data, loss of goodwill, loss of opportunity or business interruption, even if we have been advised of the possibility of such damages.
This cap does not limit any liability that cannot lawfully be limited, including liability under the Australian Consumer Law.
12. Indemnity
You agree to indemnify and hold harmless Senly AML and its officers, employees and contractors from and against any third-party claim, loss, damage, cost or expense (including reasonable legal costs) arising out of any of the following.
- Your breach of these Terms.
- Your use of the Service, including any record, attestation or submission you make through the Service.
- Your failure to comply with any applicable law, including AML Legislation.
This indemnity does not apply to the extent that any loss is caused by our own negligence, fraud or wilful misconduct, or to any liability that cannot lawfully be excluded.
13. Termination
You may stop using the Service at any time. You can ask us to delete your account information by emailing privacy@senly.ai.
We may suspend or terminate your access at any time, with or without cause, if you breach these Terms or if continuing to provide the Service to you would expose us to legal or operational risk. We will make reasonable efforts to give you notice before doing so, but in some cases we may have to act immediately.
14. Intellectual property
Senly AML, the Senly AML name, the Senly AML logo and the look and feel of the Service are owned by Uinspo Pty Ltd or our licensors. You may not copy, modify, distribute, sell or lease any part of the Service or our trade marks without our written permission.
15. Changes to these terms
We may update these Terms as the product evolves or as the law changes. We will update the “last updated” date at the top. For material changes, we will notify subscribers by email at least 14 days before the change takes effect.
Continuing to use the Service after the change date constitutes acceptance of the updated Terms.
16. Governing law and jurisdiction
These Terms are governed by the laws of Victoria, Australia. You and we submit to the exclusive jurisdiction of the courts of Victoria and the Federal Court of Australia.
17. Local compliance
The Service is provided from Australia and is intended for use by Australian businesses subject to AML Legislation. If you access the Service from outside Australia, or if any law outside Australia applies to your use of the Service, you are responsible for ensuring that your use complies with that law. We make no representation that the Service is appropriate or available for use in any jurisdiction other than Australia.
18. Contact
For any question about these Terms, email support@senly.ai.